"C","AlumEng","Alum Engineering Co.","Forth Industrial Estate","Edinburgh","Scotland","","","ED3 6GH","081-243-7896","","Trudy Farmer","","","Ian McKinley","Long time users of the Gamma product"
"CP","AlumEng","Gamma","1.0","","","4"
"CP","AlumEng","Gamma","2.0","","","3"
"C","BrFilmC","British Film Company","56 Highland Rd.","Shepperton","Surrey","","","SH6 8UH","","","Ken Russell","Richard Attenborough","","Ben Kingsley","Extensive users of Sigma"
"ER","00000001","Super","","","","","Fault","Open","Urgent","There is a problem with the tape we sent them last week. Brian can not load it here. He gets a 'Load Error 2343'. Any suggestions ?"
"ER","00000001","Super","","","","","Fault", "Assigned","Urgent","Yes I think he needs to put the tape onto a high density drive"
"ER","00000001","Super","","","","","Fault","Closed","Urgent","Fixed their problem. I've closed the fault. Thanks."
"ER","00000006","Super","","","","","Fault","Open","Medium","When a new invoice is added the main window does not always repaint itself to reflect the addition."
"ER","00000006","Super","","","","","Fault","Assigned","Medium","Yes this fault has been reported by a variety of sources. It has been fixed and will be in the next version.